DEPOSITORY SERVICES
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Investor Awareness
KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
No need to issue cheques by investor’s while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.
Prevent Unauthorized Transactions in your demat account: Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day………issued in the interest of investors.
Complaints and Grievance
You may contact us for your queries, suggestions, feedback, complaints, and grievance by sending mail to: dpac@muthoottumini.com
Name of DP Compliance Officer : Mr. Renjith R Kurup
Phone No. : 0484-2912149
Email id :Â renjith.kurup@muthoottumini.
Filing of complaints on SCORES – Easy & quick
1. Register on SCORES portal
2. Mandatory details for filing complaints on SCORES:Â Name, PAN, Address, Mobile Number, Email ID
3. Benefits:Â Effective communication, Speedy redressal of the grievances
Link:Â https://scores.gov.in/scores/Welcome.html and the FAQs available thereon for the same.
 Filing a complaint on a designated email idÂ
For more clarification, kindly go through the Investor Charter annexures given below
Annexure-A: Investor Charter for Depositories and DPs
Annexure-B: Linked content Investor Charter for Depositories and DPs
Annexure-C
Step by step procedures for opening demat account
Step 1: Collect physical application from the customer with adequate KYC
Step 2: Scrutiny and IPV process
Step 3: Data entry & uploading scanned documents to back office
Step 4: Uploading final data to CDSL
Step 5: Demat account details will be updated in Back office and the Delivery Instruction Booklet will be issued to the customer
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